Refund ReasonsWhen viewing refunds, you can look at details of what players had to say when they requested a refund. So you are likely to see higher rates following a discount where sales of the game may have dropped back to lower levels but some number of the players that purchased during the sale are seeking refunds.
The week view may be quite volatile, especially in the weeks following the launch of your game and after discounts. The reasons that players indicate then are useful for understanding some of the factors that might go into the refund rate your game has. Refund rates can vary considerably from game to game depending on that game's history, launch, price, player expectations, and many other factors. Refund RateThe refund rate is simply the number of units returned in a given period divided by the number of units purchased in that period. The data provided is made up of general refund numbers and a rate, as well as reasons that players have specified when seeking a refund. Stats ExplainedYou can select between recent week/month/lifetime to see various views of your refund activity.
Setup instructions for the PC Café model (incl. Refund policies have come a long way in the past decade, Steam's in particular. PC Café Requirements and Sign Up Instructions
How to load and run games on the Steam Deck Dev-Kit
Steamworks API Example Application (SpaceWar)ĭistributing Open Source Applications on Steamĭebugging Windows Games on a Steam Deck Dev-kit Steam Input Gamepad Emulation - Best PracticesĮvents and Announcements Visibility Stats Reporting Then, you will see the total playtime beneath the PLAY TIME title.ĭo you meet the Steam refund policy? If yes, you can follow the tutorial below on how to refund a game on Steam.Creating Bundles Across Multiple Developers/Publishers - Betaīroadcasting a Game Demo to the Steam Storeīroadcast Moderation and Adding Moderators
Find and click the game you want to refund.Then, you will see a list of Steam games. Move and hold your cursor over the LIBRARY tab and choose the HOME option from the context menu that appears.If you have any questions, please put those in the comment section b. Choose the View purchase history option on the right side of the current window.Īfter that, you should proceed to check the total playtime as follows: In this video tutorial, I show you how to easily refund recent games purchases on Steam.Click your profile name in the upper right corner and choose the Account Details option from the drop-down menu.